Privacy Policy

Last updated: May 9, 2026

At SURUR, we are committed to providing a premium, curated shopping experience for our design-led furniture. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase from our store. By accessing our services, you acknowledge the practices described herein.

1. Personal Information We Collect

We collect information that identifies or can be reasonably linked to you. This includes:

• Contact Details: Name, billing and shipping addresses, phone number, and email.
• Financial Information: Payment card details and transaction confirmations processed through our secure Shopify gateway.
• Account & Transaction Data: Username, password, wishlist items, and past order history (including custom furniture specifications).
• Device & Usage Data: IP address, browser type, and interaction data regarding how you navigate our furniture collections.

2. Sources of Information

We collect information Directly from You (account creation and checkout), Automatically (via cookies and device tracking), and from Third-Party Partners and service providers like Shopify.

3. How We Use Your Information

To maintain our "Quiet Luxury" service standard, we use your data to:

• Provide and improve our design-led services and fulfill custom furniture orders.
• Communicate order status, delivery lead times, and promotional updates.
• Ensure security and prevent fraudulent transactions.
• Comply with legal obligations and standard industry regulations.

4. Disclosure & Shopify Relationship

SURUR is powered by Shopify. Your data is processed through Shopify’s secure infrastructure to enable fulfillment and personalized advertising. We may disclose information to vendors who perform essential services on our behalf, such as IT management, data analytics, and high-end furniture logistics.

5. Your Rights and Choices

Depending on your jurisdiction, you may have the right to Access, Delete, or Correct your personal data. You may opt out of promotional communications at any time via the "Unsubscribe" link in our emails. We will never discriminate against you for exercising these rights.

Contact Us

For questions regarding our privacy practices or to exercise your rights, please reach out to our dedicated support team:

Email: info@surrureg.com