Is there a return or exchange policy at SURUR?

Yes, SURUR allows returns or exchanges within 15 days of receiving your order, provided that the items are in new, unaltered condition and are not customized. Customized items are not eligible for return or exchange. Items with defects can be repaired, returned, or exchanged if the defect is not caused by misuse.

How long does delivery take?

Delivery within 15:20 business days 

Do you offer customization for products?

Yes, SURUR offers customization for products with specific dimensions or fabrics. However, please note that customized items are not eligible for return or exchange.

What is the cost of delivery?

Delivery to Cairo, Giza, and 6th of October is 300 EGP. For other locations, the delivery cost will vary depending on the destination. Our team will contact you before delivery to inform you of the exact price.